Dental Front Desk Training Checklist

Practice skill on demo version 6. The dental front desk is a hub of activity. 1 sporadic and or lengthy training sessions.

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Your dental front desk coordinator or anyone else who may be covering the phones must be ready to shift immediately.

Dental front desk training checklist.

Seminars are fun for team building hey we even do live seminars ourselves. As the leading authority on virtual dental front office training laura helps dental professionals who want to be better at what they do gain the training they need through online video courses live seminars and coaching. Attend skills training if available 8. Training the dental front desk coordinator for the first call from a new patient of all the non clinical activities in your office taking the first phone call from a prospective patient may very well be the most critical.

Make the music selection and turn on stereo no heavy rock etc 5. This person should possess excellent verbal skills as well as the ability to adhere to well defined systems. Review manuals guides or other written materials. Hopefully with a little bit of planning training a new hire will be something to look forward to.

And just one of 20 free downloads here for you. The checklist gives the new team member a place to start. They can be helpful when training new front office team members. Marathon training sessions are a big problem that we see all the time.

Ensure computer was backed up. Seek assistance and be mentored from someone who has these skills 4. Learn more about laura s approach and how to book her for your next event. However day long lectures are not ideal for maximum information retention and implementation two of the biggest issues dental front office teams encounter with dental front office training.

Dental front office checklists are helpful for a couple of reasons. The front desk area of a general practice is crucial to the profitability of any dental practice. An efficient front desk is key to a productive practice. Dental administrative training checklist is a free download for your dental office team.

There is so much going on at times. You may copy paste and edit checklists. Training a new office member is a team effort that should involve the entire dental team and everyone should be ready and willing to answer any questions for the new hire. Seek instruction from support team with vendors or insurance companies.

Role play with other staff 5. This receptionist policy is designed as a step by step guide to entering a new dental patient s information into eaglesoft and to ensure that your front office has all of the required data needed to ease the transition for the patient and the front office staff. It s also helpful if another team member is filling in. Dental receptionist daily checklist.

Turn on your computer station. Guidance of the day to day activities in a practice modifications and scheduling updates and information all begin at the front desk. Our daily checklists help your fd staff to make the most of their day. The front desk coordinator is the first person that comes in contact with the patient.

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